Holiday Inn Express San Antonio-Airport

The rooms were nice. Pretty clean. So we're the bathrooms. Room service did not come to clean the room on my second day of stay.

The front desk staff can be a bit high nosed... They don't really care for smiling, or making you feel welcomed. But! They do get straight to business, get you taken care of as fast as possible, and know their job quite well. Just don't expect a smile with it. also, someone still knocked on my door even with the do not disturb sign posted (it was staff).

They take pets and staff friendly

Construction going on at time of stay but it is for improvements

I made reservation for 2 rooms 1 with double beds and second room with king bed, we were told that there was no room with King bed . When we told them that we were going to cancel and Ho somewhere else , they suddenly found a room with King bed for a higher price

newly renovated room

they are under construction right now (may 2016), so there is loud construction noise from 8am-5pm.

The staff were so friendly and accommodating. They made sure the shuttle was available and went out of their way to be helpful.

Construction on the hotel. While work went on during the day, it would have been nice to have had notice.

The people were nice. The facilities were generally clean.

The pool was small didn't look very clean.

Bed was comfy, breakfast was excellent

Comfortable room and nice breakfast selection.

Remodeling...parking area was limited and it smelled like fresh paint.

Good friendly staff and nice room

Construction

Fantastic Restful. Dina was so helpfull. I travel a lot. This was super.

Bit confusing to get to off highway. Not familiar with area.

The staff

The fact the rooms looked nothing like the pictures online

No where while making reservation were we advised construction was going on. Other than that everything was fine. Gladly no noise was made during our time there.

Quality of the rooms on the 2 floor should be better

Rooms looks old, not the quality for that hotel chain

Hard to get to.

We stayed for one night so we could catch an early flight out. We've stayed here before and used the shuttle service. Perfect. Grabbed a quick bite at breakfast before heading out was a plus too. Minutes from the airport.